TERMS OF DELIVERY AND RETURN OF GOODS

CONDITIONS OF DELIVERY OF GOODS
After paying for the order, the goods are sent the next day, the goods are delivered within 1-2 working days. After paying for the order on non-working days or holidays, the goods are delivered within 2-3 working days.
The seller reserves the right to change the transportation rates depending on the order amount, product dimensions, place of delivery.
If you have not received the ordered goods in 4 working days after payment, contact us by e-mail: sales@artbalt.lt or by phone +37067610833
We would like to draw your attention to the fact that there are cases when after confirming the order and receiving the payment, it turns out that the item is out of stock because it was sold in real stores within a few days, even if our website still shows the balance. In this case, it may take several days or even weeks to complete your order if you choose to wait until stocks are replenished.

RETURN CONDITIONS
The buyer has the right to refuse the goods without giving a reason within 14 days, notifying the seller in writing, under the following conditions:
  • The product is returned at the Buyer's expense  (i.e. the Buyer must cover the cost of returning the product) within 14 days of delivery of the product.
  • The returned product must be in the original packaging, unused and with all its accessories.
  • When returning the goods, an identity document and the original purchase receipt or invoice must be presented.
  • Upon receipt of the returned product and evaluation of its quality, the price of the product will be refunded within 14 days from the written notice of refusal of the product.
Money will be refunded in cash or transferred to the bank account specified by the customer if the item has been paid for by bank transfer. By bank transfer, the money will be returned within 30 calendar days from the return of the goods.

The list of goods or services to be returned does not include:
Delivery, installation, connection, rental and other services.
A product made or ordered according to the individual needs of the customer.
Goods with a limited shelf life.